Port Hope Medical Walk-in Clinic
The Port Hope Medical Walk-In Clinic provides professional, responsive same-day health care services.
The goal of this service is to respond primarily to the health care needs of residents in Northumberland who do not currently have access to primary care. If you have a family doctor or Nurse Practitioner, we encourage you to book an appointment with their office to address your health concern, to maintain continuity of care.
Get answers to your questions about the clinic
We know you have questions about the clinic: who can be seen, what impacts there may be to your family physician, whether a health card is required, and more.
Read our Frequently Asked Questions
Location and hours of operation
Visit us at 99 Toronto Road, Port Hope, on the 2nd floor.
Please note, hours of operation are currently subject to change based on physician availability. Please check the schedule below for upcoming hours of operation before planning your visit, or contact our office at 905-885-0062. This schedule will be updated on a regular basis.
Upcoming hours
- Sunday, October 6: 12:00 p.m. to 3:00 p.m.
- Wednesday, October 9: 3:00 p.m. to 7:00 p.m.
- Wednesday, October 12: 3:00 p.m. to 7:00 p.m.
- Wednesday, October 16: 3:00 p.m. to 7:00 p.m.
- Wednesday, October 23: 3:00 p.m. 7:00 p.m.
- Saturday, October 26: 11:00 a.m. to 3:00 p.m.
We diagnose and treat
Fever without rash- Rash without fever
- Abdominal pain
- Mild vomiting/diarrhea
- Wheezing or shortness of breath
- Sinus infections
- Moderate flu-like symptoms
- Cold Symptoms
- Sore throat
- Ear pain
- Eye injury
- Sprains, strains
- Small cuts without continuous bleeding
- Minor burns
- Painful urination
- Dehydration
We also offer
- Vaccines (subject to availability)
When to visit the clinic
A walk-in clinic is not for emergency care. We are a same-day clinic (when capacity allows) that handles medical problems that are considered non-life-threatening.
Please note that if the number of patients ahead of you exceeds the capacity for medical staff to see everyone before closing time, Clinic staff will post a sign that they cannot accept any more patients that day, which may be earlier than the posted hours. Thank you for your understanding.
What is an emergency?
If you are experiencing an emergency, please call 9-1-1 or visit a hospital emergency department.
Emergencies may include:
- Heart attack or stroke
- Difficulty breathing
- Serious allergic reaction
- Continuous and severe vomiting/diarrhea
- Dehydration
- Sudden severe headache
- Chest pain or tightness
- Confusion or disorientation
- Seizures or convulsions
- Severe burns
- Broken bone
- Bleeding wound needing stitches
- Fever in infants three months or younger
- Stiff neck and sensitivity to light
About this clinic
The Port Hope Medical Walk-in Clinic is offered as a one-year pilot project through a partnership between Northumberland County and the Community Health Centres of Northumberland (CHCN).
In 2020, after nearly 20 years in operation, the original Port Hope Clinic closed. With ever-increasing need for local primary care services, in early 2024, Northumberland County Council committed to opening a clinic at the same location for one year, to assess the possibility of permanently restoring walk-in clinic services. The CHCN, with its wealth of experience in primary care service delivery, is assisting with this one-year pilot.
We thank our funders — the Port Hope and District Health Care Foundation, along with the Town of Cobourg, the Rotary Club of Port Hope, Loyalist College, and other community partners — for their generous support for this initiative.
Learn more about the partnership to open the Port Hope Medical Walk-In Clinic.
Learn more about the initial opening of the clinic.
Frequently Asked Questions
| Can I visit the clinic even if I have a family doctor? |
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The goal of Port Hope Walk-in Clinic service is to respond primarily to the health care needs of residents in Northumberland who do not currently have access to primary care. Patients enrolled with a family doctor or Nurse Practitioner should always seek treatment with their provider first to maintain continuity of care. For example, there are local Family Health Organizations that do offer after-hours clinics that their patients can access. However, we recognize there are times when issues arise where community members are not able to access services via their regular primary care provider, making a walk-in clinic the only option. In such cases, should a patient present at the clinic requiring care, they will be seen (where capacity at the clinic allows). |
| Will my family doctor receive a financial penalty if I visit the clinic? |
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There are no financial penalties applied to family doctors whose patients visit a walk-in clinic on weekends and holidays. However, in Ontario, family physicians can be financially penalized if their patient seeks care at a clinic outside of their own on weekdays, including weekday evenings. For this reason, and to ensure continuity of care, community members are encouraged to book an appointment with their provider’s office to address health concerns. |
| Can I be removed from my doctor's patient list if I visit a walk-in clinic? |
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Primary Care Providers are vested in providing the best possible care for their patients. An individual with a family doctor or Nurse Practitioner receives a more fulsome and consistent level of care when visits are kept within this provider’s practice. When a patient receives care from more than one primary care provider, this can impact continuity of care. For individuals where the convenience of a walk-in clinic outweighs the benefits of continuity of care provided through a family practice, a family doctor may remove the individual from their patient list. The doctor will typically give the patient a warning and their reason for removing them from the register. |
| Do I need a health card to get service? |
| If you do not have a health card, you can still see a doctor, however you may be required to pay a fee. |